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Washington Solar Contract Cancellation
Washington has some of the country's most detailed solar-specific contract rules. If you signed and want to cancel, the salesperson did not disclose dealer fees or required contract terms, the utility never approved interconnection, your net-metering credits do not match the sales pitch, financing became more expensive than expected, the installer stopped responding, or solar is complicating a home sale, Solar Exit Washington can help you review the contract, utility records, financing, sales materials, and project timeline together.
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Solar Exit Washington will guide you through the process from the moment you become a client, coordinating with the legal professionals supporting your case as appropriate. We know solar contract disputes can be confusing, especially when financing, credit, installers, and utility issues overlap. You will have a team helping you understand what comes next and working toward the best available resolution for your situation.
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Find the Help You Need
Washington solar disputes can involve the state's solar-specific contract law, net-metering thresholds, utility interconnection approval, electrical licensing, financing disclosures, and current tax rules all at once. Use the shortcuts below to jump directly to the issue you need to review.
Common Washington Solar Problems
Solar problems do not always begin and end with the installer. The salesperson, dealer, lender, loan servicer, electric utility, equipment manufacturer, and installation contractor may all play different roles.
Washington's solar-specific consumer-protection law requires covered solar energy installation contracts to state that the customer has the right to cancel within three business days of signing. The cancellation must be made in writing and emailed or sent by certified letter to the contacts listed in the contract. The facts and contract type still matter, so homeowners should preserve the signed agreement and proof of timely notice.
For covered Washington solar installation contracts, state law requires the contract to disclose the exact amount paid to a lender or third-party financing company as a dealer fee or similar financing inducement. The contract must also show the total contract price and cost per watt. Those disclosures can be important when a homeowner was shown a low interest rate without understanding how financing affected the project price.
Washington law requires the applicable electric utility to approve the solar interconnection application before the contractor or subcontractor begins installing the system, unless the utility has waived that requirement for certified contractors. Utility approval and later permission to energize are separate records worth checking when a project stalled, required redesign, or began payments before operation.
Washington's statewide net-metering law still supports eligible systems up to 100 kW, but utilities can move to successor tariffs after the earlier of June 30, 2029, or reaching the statutory capacity threshold. Commerce reports that several utilities have reached the threshold and some have adopted different treatment. A proposal that simply promised permanent retail-rate credits may not reflect the actual utility tariff.
Current IRS guidance says the Residential Clean Energy Credit is not available for property placed in service after December 31, 2025. That matters for Washington homeowners because solar proposals and even older statutory contract language may refer to the prior federal credit. A 2026 review should use the current IRS rule rather than assuming the earlier 30 percent credit still applies.
How It Works
You do not need to know the correct legal, financial, or utility terminology. Tell us what happened and provide the documents you have.
Start with the problem in plain language. You do not need to know whether it is mainly a cancellation issue, missing disclosure, dealer-fee problem, net-metering dispute, interconnection delay, financing issue, or home-sale problem.
We compare the proposal, signed agreements, statutory disclosures, utility records, interconnection timeline, net-metering tariff, financing, bills, and project status against the Washington-specific framework.
The next step may involve the seller, installer, lender, utility, Labor & Industries, UTC, Attorney General, Department of Revenue, title company, electrician, tax professional, attorney, or another qualified professional depending on the facts.
Why Washington Solar Problems Are Different
Washington has a dedicated Solar Energy Consumer Protections chapter that applies to covered residential and commercial solar energy installation contracts over $1,000. The statute goes well beyond a generic home-improvement contract by requiring specific disclosures about financing, dealer fees, project cost, equipment, warranties, payment milestones, cancellation, roof removal and reinstall costs, and other material terms.
At the same time, Washington's net-metering framework is entering a transition period. State law requires traditional net metering until a utility reaches the statutory capacity threshold or June 30, 2029, whichever comes first. Utilities that reach the threshold can develop successor rate or tariff schedules, so homeowners need the actual utility tariff rather than a statewide slogan about one-for-one credits.
Washington also requires utility interconnection approval before installation begins on covered solar projects, subject to a limited utility waiver for certified contractors. That makes interconnection timing a particularly important record when a project was installed incorrectly, redesigned later, or never reached permission to operate.
Start With the Electric Utility
Washington includes investor-owned utilities, municipal utilities, public utility districts, and cooperatives. The statewide law provides a framework, but interconnection procedures, successor tariffs, meter requirements, bill presentation, and complaint routes can differ by utility type.
PSE currently describes customer-connected solar under Rate Schedule 150 and banks excess net-metering credits for future bill periods, with unused credits expiring under the annual state-law cycle. PSE also requires customer-generation applications and schematics to be approved before installation. Because PSE is UTC-regulated and has active tariff activity, homeowners should verify the current schedule before relying on a savings estimate.
City Light currently offers retail-rate net metering for eligible systems up to 100 kW, but network areas in parts of downtown Seattle and nearby neighborhoods can prohibit exporting power and therefore do not offer net metering. City Light also requires an interconnection agreement and permission to operate before permanent energization.
Public utility districts, municipal utilities, cooperatives, and other Washington utilities can have their own interconnection procedures and may reach the statutory net-metering threshold at different times. Investor-owned utilities such as Avista and Pacific Power are regulated by the UTC, while PUD and municipal disputes generally stay with the utility or its governing body.
How Washington Net Metering Works
Washington law still provides traditional net metering for eligible customer-generators, but the transition rules are utility-specific. A homeowner reviewing a solar savings promise should identify the serving utility, interconnection date, and current tariff before deciding what exported power is actually worth.
RCW 80.60.010 defines a net-metering system as eligible generation with AC capacity of no more than 100 kW that is located on the customer's premises, interconnected to the utility distribution system, and intended primarily to offset the customer's electricity use.
RCW 80.60.020 requires utilities to offer net metering until the earlier of June 30, 2029, or the date cumulative net-metering capacity reaches four percent of the utility's 1996 peak demand. Customers with valid existing agreements can retain statutory credit treatment subject to the law and tariff.
After the statutory trigger, consumer-owned utilities may adopt a different standard rate or tariff, and investor-owned utilities may seek UTC approval for a different tariff. Commerce says utilities that have diverged from retail-rate net metering have generally reduced export compensation, lowered maximum system sizes, or changed credit banking.
Under RCW 80.60.030, unused kilowatt-hour credits remaining on March 31 are granted to the utility without compensation. That annual reset can matter when a proposal oversizes a system relative to household use.
Interconnection Approval Before Installation
Washington's solar consumer-protection statute requires the interconnection application to be approved by the applicable electric utility before the contractor or subcontractor begins installing the solar system. The utility may waive that requirement for contractors it has certified, but otherwise a project that was physically installed before approval deserves a close timeline review.
The same statute requires the contractor to notify the utility of equipment or design changes during the project. That matters when a utility later requires redesign, equipment replacement, service upgrades, or other corrections that were not included in the original proposal.
Final permission to operate is another step. Seattle City Light, for example, says a system must not be permanently energized until the utility issues a permission-to-operate letter, and export credits do not begin before that date.
Washington Solar Contract Disclosures
RCW 19.95.020 requires covered solar installation contracts to be in writing, use the same language principally used in the sales presentation, and include material terms from marketing material given to the customer. A copy must be provided when the customer signs.
Required contract content includes an itemized scope of work, anticipated electrical or utility upgrades, financing terms if incorporated into the contract, dealer fees, total contract price, cost per watt, milestone-based payment schedule, major equipment brands and models, warranty periods, ongoing maintenance costs, subcontracting information, cancellation rights, and roof removal and reinstall disclosures.
Those requirements create a useful document checklist. A missing disclosure does not automatically answer every legal question, but it can help identify where the signed paperwork does not match the state's solar-specific framework.
Washington Solar Consumer Protections
Washington's solar consumer-protection chapter says no person may solicit a solar installation using a deceptive statement or representation about costs, financing, terms, or conditions. The Legislature also made violations of the chapter subject to the Washington Consumer Protection Act framework.
The statute's definition of solicitation is broad and includes door-to-door contact, telephone calls, text messages, flyers, internet advertising, social media advertising, and promotional offers that induce the customer to make contact.
For homeowners, the practical review is to compare the sales presentation with the written contract, utility tariff, actual project status, financing, and bills. The Attorney General accepts consumer complaints, but it does not act as a private lawyer for an individual dispute.
Washington Cancellation Rights
RCW 19.95.020 requires covered solar installation contracts to contain a capitalized notice stating that the customer may cancel within three business days of signing. The notice says cancellation must be in writing and emailed or mailed by certified letter to the contacts listed in the contract.
If the customer exercises that rescission right within the statutory window, the contractor may not enforce the contract, may not charge cancellation fees, and must terminate a security interest or release a statutory lien created under the transaction within 20 days after receiving the written rescission.
The statute also prohibits the solar salesperson or contractor from charging any payment before the three-day rescission period expires. Timing and contract coverage still matter, so a homeowner should preserve the signed agreement and proof of when notice was sent.
Washington Contractor and Electrical Licensing
Washington requires construction contractors to register with the Department of Labor & Industries, including bonding and insurance requirements. Solar work also involves electrical licensing. L&I says a business engaging in electrical construction must hold an electrical contractor license, and electrical work must be performed by properly certified electricians.
Washington's solar-specific law separately requires a person or entity doing solar installation, repair, replacement, or maintenance work over $1,000 to be licensed as provided under the electrical contractor statute. Solar system designers over that amount must also meet specified licensing or design-professional requirements.
Homeowners can use L&I's Verify tool to check active contractor registration, electrical licensing, bonds, insurance information, citations, and related public records.
The company that sold the system may not be the same entity that performed electrical work, roofing work, financing, or interconnection. Verify each role separately.
Washington Financing and Dealer Fees
Washington's solar contract statute specifically addresses financing. If financing is incorporated directly into the installation contract, it must be shown as a separate line item and include the terms, conditions, interest rate, APR, amortization schedule, and information about how the loan is secured.
The contract must also disclose the exact amount paid by the solar contractor or salesperson to a lender or third-party financing company as a dealer fee or similar inducement. That creates a direct comparison point when the financed price is materially higher than a cash-price presentation.
The same statute requires a recommendation that customers verify whether loan payments begin before the system is operational. That can be especially important when interconnection or permission to operate is delayed.
Washington Tax and Incentive Issues
Washington Department of Revenue guidance says qualifying solar energy systems that generate at least 1 kW and no more than 100 kW AC can receive a 100 percent sales and use tax exemption through December 31, 2029, subject to the statutory requirements. Installation charges can also qualify when applicable requirements are met.
The federal homeowner tax picture is different in 2026. Current IRS guidance states that the Residential Clean Energy Credit is not available for property placed in service after December 31, 2025. Homeowners should not assume a 2026 installation still qualifies because a salesperson, proposal, utility page, or older state disclosure mentions the prior 30 percent credit.
Tax eligibility depends on federal and state rules and individual facts. Solar Exit Washington does not provide tax advice, and homeowners should use current official guidance and a qualified tax professional for tax questions.
Selling or Refinancing With Solar in Washington
A Washington home sale can expose solar issues that were easy to ignore while the homeowner stayed in place. Loans may need payoff or lender coordination, leases and PPAs may require transfer approval, and title or refinance teams may ask for information about a UCC filing or other security interest.
Washington's solar contract statute specifically requires disclosure of whether the installation contract includes the future cost of uninstalling and reinstalling rooftop solar when the roof needs repair or replacement. If that cost is not included, the contract must contain a warning that the homeowner will be responsible for the work and cost.
A UCC filing is not automatically the same thing as a mortgage lien on the entire house. The actual financing agreement, filing, title report, and lender request should be reviewed before drawing conclusions.
If the Solar Company Closed
Washington homeowners may still have obligations to a lender, lessor, PPA provider, assignee, loan servicer, or utility even if the original salesperson or installer closes. The first task is identifying which company owns or services each agreement now.
Washington law states that a person or entity that purchases or is assigned a solar energy installation contract is subject to claims and defenses the customer could assert against the solar contractor with respect to that contract. How that provision applies to a particular financing structure requires review of the actual documents and facts.
Washington Complaint and Regulatory Routes
A solar problem can involve sales practices, electrical licensing, contractor registration, utility billing, or a private financing agreement. The right complaint route depends on the issue and the type of utility involved.
The Attorney General accepts consumer complaints and may investigate patterns of unfair or deceptive conduct under Washington consumer-protection law.
Important: The Attorney General does not act as a private attorney for an individual homeowner or guarantee recovery.
Official ResourceL&I registers construction contractors, licenses electrical contractors, certifies electricians, and provides tools to verify licensing and certain permit or inspection records.
Important: L&I licensing or enforcement does not automatically resolve a private contract, financing, or damages dispute.
Official ResourceThe UTC accepts complaints involving regulated investor-owned utilities, including billing and service disputes, after the customer has first tried to resolve the issue with the utility.
Important: The UTC does not regulate municipal utilities, PUDs, or special districts. Those customers generally need to work with the utility or its governing body.
Official ResourceCommerce maintains the statewide net-energy-metering overview and tracks the transition framework created by RCW 80.60.
Important: Commerce information does not replace the serving utility's current tariff, interconnection agreement, or bill records.
Official ResourceDOR publishes official guidance on the state sales and use tax treatment of qualifying solar energy systems and installation services.
Important: DOR guidance does not answer federal tax-credit eligibility or private financing disputes.
Official ResourceState law allows utilities to move to successor tariffs after a utility-specific capacity threshold or by June 30, 2029. Verify the current serving-utility tariff before relying on any export-credit claim.
Verify With Official SourceCurrent IRS guidance says the Residential Clean Energy Credit is not available for property placed in service after December 31, 2025. Verify current IRS guidance before relying on older solar marketing or statutory summaries.
Verify With Official SourceWhat We Review
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Washington Solar Contract FAQs
The answer often depends on the agreement, financing, timing, utility, project status, and specific facts.
Start My Free ReviewCovered Washington solar energy installation contracts must state that the customer has the right to cancel within three business days of signing. The statute requires written cancellation by email or certified letter to the contacts listed in the contract. Whether the statute applies to a particular agreement depends on the contract and facts.
Yes, for covered solar energy installation contracts. RCW 19.95.020 requires disclosure of the exact amount paid by the solar contractor or salesperson to a lender or third-party financing company as a dealer fee or similar inducement.
Yes, but the exact tariff can depend on the utility and interconnection date. State law requires traditional net metering until the earlier of June 30, 2029, or a utility reaching the statutory capacity threshold. Utilities that reach the threshold can move to successor tariffs under the law.
Washington's solar consumer-protection law generally requires the applicable utility to approve the interconnection application before the contractor or subcontractor begins installing the system. The utility can waive that requirement for contractors it has certified.
Under the traditional statutory net-metering framework, unused kilowatt-hour credits remaining on March 31 are granted to the utility without compensation. A successor utility tariff may use different treatment, so verify the current tariff for the account.
Current IRS guidance says no for property placed in service after December 31, 2025. A homeowner whose deal relied on the prior federal credit should compare the sales pitch, installation timing, financing, and current IRS rules, and should consult a qualified tax professional for personal tax advice.
Review the Washington Solar Deal as a Whole
Washington gives homeowners more solar-specific contract documentation than many states, but the records still need to be lined up. Start with the signed agreement, dealer-fee and financing disclosures, cancellation notice, utility approval, permission-to-operate date, current net-metering tariff, actual bills, production data, and any home-sale or roof documents. Once those pieces are together, it becomes much easier to identify what changed and what options may be available.
Official Washington Solar and Consumer Resources
These government, regulator, utility, and first-party resources support the state-specific information on this page.
Primary Washington statute governing solar-specific contract requirements, solicitation, disclosures, rescission rights, interconnection approval, and consumer-protection treatment.
Detailed statutory requirements for contract language, dealer fees, payment schedules, equipment disclosures, cancellation, roof costs, and interconnection approval.
Primary Washington net-metering statute covering system eligibility, credits, annual credit reset, tariffs, and interconnection framework.
Current statewide explanation of retail-rate net metering, the 4 percent utility threshold, and successor-tariff transition.
Utility-specific net-metering and interconnection guidance for PSE customers.
Utility-specific net-metering, interconnection, and network-area solar guidance for City Light customers.
Official interconnection, engineering review, customer-cost, and permission-to-operate process.
Official electrical-contractor licensing requirements for Washington businesses performing electrical construction.
Official construction-contractor registration, bonding, insurance, and disclosure requirements.
Official tool for checking contractor registration, licensing, bonds, insurance, citations, and related public information.
Official complaint route for billing and service disputes involving UTC-regulated investor-owned utilities.
Official Washington consumer complaint and contractor-dispute guidance.
Official state guidance on qualifying solar system sales and use tax treatment through the current statutory period.
Current federal guidance stating the homeowner credit is unavailable for property placed in service after December 31, 2025.
State information reviewed August 20, 2026. Laws, regulations, incentive programs, utility policies, agency responsibilities, and solar billing rules may change. Homeowners should verify current requirements with the appropriate agency, utility, lender, tax professional, attorney, or licensed contractor.